FAQ

Various questions

Please select a game!

• How can I change my personal details?
• How can I activate or de-activate the BeatYa Newsletter ?
• How can I delete my player account?
• Can I view my game statistics?
• I think I have seen the games offered by BeatYa on a different website?
• Why does BeatYa address me with my first name?

How can I change my personal details?

This can be done at „My Beatya“ under the point „Settings“.

How can I activate or de-activate the BeatYa Newsletter ?

No BeatYa-Member is obligated to receive a Newsletter – however they will obtain from it useful information regarding campaigns, tournaments and new features. To de-activate, use the option available at the end of each Newsletter.

How can I delete my player account?

To delete or cancel your account, please send an email with your user name (Nickname) and your password to support@beatya.com.

Can I view my game statistics?

Yes, just go to „Game Statistics“ on your homepage and you can view all your game results in detail.

I think I have seen the games offered by BeatYa on a different website?

Yes that is certainly possible. Licensed games offered by BeatYa are also offered on other websites and players of these websites mainly play on the same platform as BeatYa players. All players benefit from this, as it ensures that you can find someone to play with day or night. However by company law BeatYa is not associated with these websites. You can be assured that BeatYa has the friendliest community, always offers a prompt and courteous service and the fastest payouts compared to competitors.

Why does BeatYa address me with my first name?

Why does BeatYa address me with my first name? BeatYa is a friendly game community and we find it friendly to address our members in a personal manner, which is how they communicate on our site. In direct customer service communication via email, where also payment processes occur, we will certainly remain formal and address you with „You“ .